Privacy policy

At Pehnaawaa, we are committed to protecting your privacy and personal data in compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). This Privacy Policy outlines how we collect, use, store, and disclose your personal information. By using our website, you consent to the collection and use of information as described in this policy.

Information We Collect We may collect the following types of personal information when you interact with our website:

  • Personal Data: When you make a purchase, create an account, or contact us, we may collect your name, email address, phone number, billing and shipping address, and payment details.
  • Usage Data: We gather information about how you interact with our website, such as your IP address, browser type, pages visited, and time spent on our site.
  • Cookies: We use cookies and similar tracking technologies to enhance your browsing experience, remember preferences, and analyze website traffic.

How We Use Your Information We use the collected data for the following purposes:

  • Order Processing & Customer Support: To process transactions, fulfill orders, and provide customer assistance.
  • Website Enhancement: To improve our website’s functionality, security, and performance.
  • Marketing & Communication: To send promotional offers, updates, and other relevant information about our products. You may opt out of marketing emails anytime.
  • Legal Compliance: To comply with legal obligations, prevent fraud, and enforce our policies.

Data Sharing and Disclosure We do not sell or trade your personal data. However, we may share it in the following cases:

  • Service Providers: We may share data with trusted third parties (such as payment processors and shipping companies) to fulfill orders and provide necessary services.
  • Legal Obligations: We may disclose your data if required by law, court order, or to protect our rights, safety, or property.

Data Security We implement appropriate security measures, including encryption and secure servers, to protect your personal information. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute protection.

Your Rights Under Canadian Privacy Laws Under PIPEDA, you have rights regarding your personal information, including:

  • Access & Correction: You may request access to your personal data and correct any inaccuracies.
  • Deletion: You can request the deletion of your data, subject to legal and contractual obligations.
  • Withdraw Consent: You can withdraw your consent to data processing at any time, subject to legal restrictions.
  • Restrict Processing: You can request to limit the use of your data in certain circumstances.

To exercise these rights, please contact us at info@pehnaawaa.com.

Cookies & Tracking Technologies We use cookies to enhance user experience. You can manage your cookie preferences through your browser settings. Disabling cookies may affect website functionality.

Children’s Privacy Our website is not intended for users under the age of 13. We do not knowingly collect personal data from children. If we become aware of such data, we will delete it promptly.

Changes to This Privacy Policy We may update this Privacy Policy periodically. Any changes will be posted here, and we encourage you to review this page regularly.

Contact Information

Business Name: Pehnaawaa

Business Address: 6741 185a St, Surrey, BC V3S 9B5, Canada


Business Email: info@pehnaawaa.com

Phone Number: +1 778-720-5363

Opening Hours:

Monday to Friday ( 08:00 AM - 10:00 PM)